Property managers have multiple responsibilities to manage at the same time. They deal with contractors, landlords, and tenants while keeping track of various tasks like rent payment, tenant screening, property maintenance, or lease management. They’re also responsible for the finer aspects of property management, including preventive maintenance, marketing, legal training, etc. If you’re feeling overwhelmed by manually tracking all these tasks and are still concerned about potential errors, it might be the right time to consider investing in property management software.
What Is Property Management Software?
Property management software is a great time-saving solution designed for property managers and landlords looking to streamline tasks associated with managing rental properties.
This is comprehensive software that takes care of the entire process, from tenant screening and maintenance handling to sending mass messages to tenants. Even the most basic property management software will include features that assist users with document storage, supplier management, accounting, banking, CRM, handling compliance issues, and even setting reminders for critical tasks like rent review, lease renewal, etc.
Property management software is a notch better than generic business management tools. Besides the basic accounting features, they also include landlord and tenant-management-specific features like collecting online rent payments, integrated email, and SMS management, finding reliable listing sites, tenant screening, tenant lead tracking, electronic signatures, etc.
You can integrate cloud software into the system to allow users to use the system remotely or access the software on the go. This becomes especially crucial during live interactions with prospective tenants when showing listings or inspecting properties.
Similarly, a customized property management solution is better than generic CRMs, which primarily focus only on customer relations and sales. However, a tailor-made property management solution can handle the added tasks like follow-ups, setting property performance metrics, etc.
Choosing The Right Property Management System
While real estate management software saves you time, enabling you to focus on growing your business, not all property management solutions are made alike – you’ll need software tailored to your unique needs. Some factors that you must consider when investing in a property management software include:
1. Scalable And Customizable:
Invest in a system that allows you to expand your operations without requiring software modifications. You must be able to add new users quickly and seamlessly. As the company grows, scalable software allows users to manage more properties, tenants, and transactions.
As earlier said, bespoke software is customized to your unique needs, thereby adapting to your workflow quickly and efficiently.
2. Security And Compliance:
Property managers deal with sensitive data, including financial records, so they need robust software that adheres to industry rules and regulations. The software must protect the sensitive information of property owners and tenants through data encryption, regular backups, and secure login. You must check if the vendor complies with industry-standard regulations, such as the payment card industry data security standard and general data protection regulation.
3. Easy to Use:
You need an intuitive and user-friendly system that everyone in the property management firm can use, regardless of rank or status. A clean and intuitive interface also drastically cuts down training time, as users don’t have to waste time learning to navigate the system. Look for features like role-based access control, customizable dashboards, etc. An easy-to-use platform allows your team to leverage the software quickly and to its full potential.
4. Transparent Communication Tools:
Property management software has an inbuilt automated communication technology that eases client communication through dedicated SMS, emails, login portals, etc. The built-in automated technology can even automate daily tasks, set maintenance updates, or set rent reminders.
5. Customer Support:
Even the most straightforward property management solutions require adequate training and initial handholding. Such software systems may seem daunting at first and will require a lot of time and energy from your staff. You need practical training and a demo from the vendor to help you during training, with adequate staff staying around to respond to queries immediately.
The Problem with Existing Property Management Software
While property managers agree that such technology has numerous benefits, they are often intimidated by the challenge of adopting something new. During the learning curve, they need a dedicated support team to help them manage potential disruptions that could affect current workflow. This is especially relevant for property managers who aren’t tech-savvy and are accustomed to manual processing.
Dynamic Netsoft is committed to helping you patiently and persistently navigate the learning curve. Customer service is at our heart, ensuring you have a seamless and exceptional journey. Our real estate ERP solutions operate on the cloud without compromising data security. To learn how our ERP software can help your property management business, call us at +91 96000 06829 or email enquiry@dnetsoft.com. We’re happy to help you improve how you manage your rental properties.